CareEvolution Apps Privacy and Use Policy
OverviewCareEvolution web portals and smartphone applications like MyDataHelps™ and myFHR™ (the “App”) enable consumers and patients to participate in research studies and quality improvement programs (the “Project” or “Projects”) organized by healthcare researchers and providers (the “Investigators”) to improve our understanding of how diseases progress, what interventions work, and how each of us may respond differently to the same interventions so we may learn how to improve our collective health and well-being through data. Your use of the App will allow you to share information about your overall health and fitness; family history; your activity level; any sensor based data such as weight, blood pressure, blood glucose level, heart rate; information about your location; and any other information requested by Projects you enroll in and agree to provide as part of the Project.
This Privacy and Use Policy does not apply to the practices of the Investigators or the companies and institutions that we do not own or control, or to individuals that we do not employ or manage. For each Project you elect to participate in, you must first review and acknowledge the informed consent form provided by that Project’s Investigator.
Registering for the AppIn order to participate in the App platform, we ask you to create an account in the App. To create an account, you must share certain identifying information (such as name, date of birth, email address) and preferences (such as whether to share certain types of data, whether and when to receive notifications and reminders), and agree to the usage and privacy practices as detailed in this document, which may be modified from time to time.
Information We Collect - the “Data”The App will not access your personal contacts, personal photos nor any text and email messages on your smartphone without your explicit permission.
The App will obtain information from you in three ways.
Manually entered information -- this is information that you manually enter into the App.
Automatically collected information -- this information is either generated as a byproduct of your use of the App or generated by your smartphone or any wearable devices connected to your smartphone
Existing Information -- this information is typically the result of one or more connections to existing data from your healthcare provider (such as a physician office or hospital, among others) that you authorize in the App
Information you manually enter into the AppWe receive and store some information you manually enter into the App. In addition to directly identifiable Personal Information, We or an Investigator may ask you to enter information including but not limited to your medications, medical history, lifestyle choices, illnesses and associated symptoms, mood, activity, and fitness. In the future We may collect additional health-related information as the App and the surveys presented to you are further developed by various researchers who implement Projects using the App. You can choose not to provide us with certain information by simply by skipping questions that you are uncomfortable answering.
Information That May Be Collected AutomaticallyIn addition to the information that you manually enter, with your permission, the App also collects certain information about you automatically through your smartphone and/or any other connected wearable devices such as smartwatches.
Apple’s Health Application (“Health”) and HealthKit
The following provision relates to your ability to share your information with Health and your ability to have Health send information back to the App. Health is an app from Apple that allows you to store your personal health information on the Apple device. Our App will ask you to enable sharing of information with Health. Apple Health will provide you the ability to select which information from Health is shared with the App. Please be aware that this information may not be accessible by your specific health providers. For specific health concerns please contact your care provider directly.
Because the settings in Health and the apps which work with Health will affect how your information is used and disclosed, it is important that you review the privacy policies and settings of those applications. You can find more information about Health and your privacy settings at https://www.apple.com/ios/health/
The following provision relates to your ability to have Google Fit send information back to the App. Google Fit is a cloud-based fitness-tracking platform that allows you to share your fitness information with other apps and devices that are designed to work with Google Fit. You may enable sharing between the App and Google Fit applications as well as choose which information is shared with Google Fit. You can also select which information from Google Fit is shared with the App. Please be aware that this information may not be accessible by your specific health providers. For specific health concerns please contact your care provider directly.
Because the settings in Google Fit and the apps which work with Google Fit will affect how your information is used and disclosed, it is important that you review the privacy policies and settings of those applications. You can find more information about Google Fit and your privacy settings at https://www.google.com/fit/.
Wearables and Other Devices (for example, Fitbit, Omron, Withings)
The following provision relates to your ability to have your wearable devices and the services offered by the device company send data back to the App. You may enable sharing between the App and your device as well as choose which information is shared with the device company. You can also select which information from the device is shared with the App. Please be aware that this information may not be accessible by your specific health providers. For specific health concerns please contact your care provider directly.
Because the settings in your device(s) and the apps which work with your device will affect how your information is used and disclosed, it is important that you review the privacy policies and settings of those applications. You can find more information about your device and your privacy settings at your device company’s website. For example:
If required by a specific Project in the App, we may also collect information about your location through your smartphone or wearable device's applicable geolocation, GPS, wifi or similar capabilities ("Location Information"). We use a power-efficient way of gathering the location data on your movements that are noteworthy (for example, to determine if your typical mobility outside your home has decreased due to changes in your health status).
The App may also automatically receive technical information relating to your usage of the App such as your operating system, device, features used, content viewed and downloaded, the dates and times of your interactions with the App and other information.
Push Notifications"Push notifications" are messages sent to your smartphone as reminders of what you may wish to do for the various Projects you may be participating in. Such notifications can serve as helpful reminders to complete surveys or take certain measurements (for example, blood pressure, weight, or glucose readings). You can choose to disable notifications in the settings on your smartphone, but we strongly encourage you to not disable such notifications.
How We Secure Your DataYour Data is maintained in the United States by us or our authorized partners.
Your Data is maintained in the United States by us (CareEvolution) or our authorized partners.
We use appropriate physical, organizational, and technical safeguards designed to protect the confidentiality, security, and integrity of the Data we collect. For example, your data is encrypted both while it is stored and while it is transmitted using National Institutes of Standards and Technology (NIST) Federal Information Processing Standard (FIPS) Publication 140-2 recommended security standards for securing data. These are the standards recommended by the Department of Health and Human Services for securing health information. We cannot, however, fully guarantee the security of the Data or any information transmitted to us.
If you enable sharing with Apple Health, you understand that the App uses Health’s standard security protocols, as provided by Apple, to protect the privacy and security of your information as it is transmitted to and stored by Health on your device. CareEvolution has no control over Apple’s security protocols.
If If you enable sharing with third party device manufacturers and their systems (such as Fitbit or Google Fit) or your health plan or provider, you understand that the App uses the standard security protocols, as provided by the third parties, to protect the privacy and security of your information as it is transmitted to and stored by these third parties. CareEvolution has no control over their security protocols.
Access to the App on your smartphone will be protected by the biometric code (such as Touch ID or Face ID) or the passcode you have enabled on your smartphone. We strongly recommend that one of these be enabled to protect access to any apps on your smartphone including our App.
We strive to protect the privacy of the Personal Information we collect and hold but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of your Personal Information at any time.
How We Use the DataYour Data will not be used for advertising.
The App collects your Data for the purposes of:
Improving general health, medical and fitness management and for the purposes of medical research.
We may use the Data to understand, customize and improve user experience with the App. For example, we may engage analytics services to analyze this information in order to help us understand how users engage with and navigate the App, how and when features within the App are used and by how many users.
We may use the data without your identifying information (name, contact information, email address) to support research and health or quality improvement initiatives with external collaborators and partners.
If required by law, we may share anonymized Data to the United States Department of Health and Human Services agencies, the Office for Human Research Protection, and other agencies or courts as required by law. Also, the Institutional Review Board at the Investigator’s institutions that implement a Project in the App may access anonymous data to monitor the safety and conduct of human research.
We may share the Data among the Investigators and Projects you choose to participate in.
We may combine your Data without identifying information (stripping out information such as name, DOB, and email address) with others’ data (also without identifying information) for use in health and fitness research and quality improvement initiatives.
We also reserve the right to disclose your information that we believe, in good faith, may be necessary to i) protect our intellectual property and other rights; ii) take liability; ii) protect ourselves from from fraudulent, abusive, or unlawful uses or activity; iii) investigate and defend ourselves against any third-party claims or allegations; iv) or the rights or safety of others. We will notify you of any such disclosures.
When we work with third parties who provide services on our behalf, we take steps to limit the personally identifiable information provided to them to that which is reasonably necessary for them to perform the functions for the allowable purposes listed above. We require them to agree to handle and process the information in accordance with our instructions and to maintain the security and confidentiality of the information by applying appropriate organizational and technical safeguards.
We reserve the right to disclose and otherwise transfer your Data to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets, to the extent and in the way as prescribed by applicable law.
Information You Can Access and Withdrawing From the AppThe App enables you to view, edit, and share some of the Data collected.
You may elect to withdraw from using the App or any Projects implemented in the App at any time by uninstalling the App or by contacting us at email@example.com. Upon your withdrawal from the App, we will stop collecting new Data from you, but the Data that you have already provided will not be able to be destroyed or deleted.
Limitations and Terms Related To Your Use of the AppWhen you download the App, you receive a non-exclusive, non-transferable, non-assignable license (without the right to sublicense) to install and use one copy of the App solely for your personal, non-commercial use in connection with participating in the App community. You must own or control the device on which you download the App. By downloading and using the App, you agree that you will not do anything to interfere with or disrupt the operation of the App, will provide only accurate and current information through the App, and will not impersonate anyone else in your use of the App. You further agree not to transmit content that you do not have the right to transmit or that infringes the rights of any party, and you agree to use the App in compliance with all applicable laws. You understand that the App or portions of it may be subject to patent, copyright, trademark and other intellectual property protection and that the ownership of software and other intellectual property related to the App, as well the goodwill associated therewith, remains with CareEvolution. You agree that any improvements or other changes to the App are the property of CareEvolution.
The App (including any of the Projects administered in it) is not designed to deliver medical care nor is the App intended to be professional medical advice or a substitute for such advice, or for diagnosis, treatment, cure, or prevention of any health conditions, and you should not rely on the App as such. You should always seek the advice of physicians or other qualified health care providers if you have questions about any medical condition or any information you receive from the App. Do not ignore or delay obtaining professional medical advice because of any information or other content you obtain from the App.
To the maximum extent permitted by law, the App is provided “As IS” and “As Available”, with all faults and without warranty of any kind and CareEvolution and its licensors disclaim all warranties, either implied or statutory, including, but not limited to, the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, quiet enjoyment, and non-infringement of third party rights. To the extent not prohibited by applicable law, in no event shall CareEvolution be liable for personal injury, or any incidental, special, indirect or consequential damages whatsoever arising out of or related to your use or inability to use the App.
ContactIf you have any questions, comments or requests regarding this policy or our handling of your Data, please contact:
521 Hillspur Road
Ann Arbor, Michigan 48105